Processing won items
vTimeout sources all products from reputable suppliers. Our operations are structured in a manner that ensures zero tolerance in wins-processing delays. Once a lottery successfully ends and the winner(s) is/are identified, winner(s) automatically gets notified via email for processing of the won lottery.
How soon are items delivered?
- This is subject to the winner's location and the supplier's delivery timelines. It could take as little a few days or as high as a few weeks.
- We may fulfill a win in cash to cater for situations where a win cannot be delivered to the winner's address.
- For situations when delivery to the winner's address is costly, we fulfill wins in cash as this is a better option than charging a delivery fee. Don't you think?
- A winner can always request for the cash if he/she prefers that.